Ville Muittari

Known issues

If 27 Crags lags or loads slowly on Android, low device storage is often the cause. Freeing up space usually fixes it.

App Running Slowly on Android – Low Storage

If 27 Crags started feeling slow or unresponsive after a system or app update, a full reinstall usually fixes it immediately.

App Running Slowly on Android After an Update

If you've already tried restoring your subscription but it still won't show up, it may have been purchased with a different Google account than the one currently active on your phone.

Subscription Linked to a Different Google Account

If you purchased a subscription through Google Play but it's not showing as active in 27 Crags, restoring the subscription inside the app usually fixes it.

Google Play Subscription Not Showing in the App

Subscriptions purchased on Android cannot be transferred to iOS. If you've switched phones, you'll need a new subscription on your iPhone.

Subscription Not Working After Switching from Android to iPhone

If you requested a password reset but the email hasn't arrived, here's what to check.

Password Reset Email Not Arriving

If your logged ascents appear in the app but not on the 27crags.com website, or you're getting errors when saving to-dos or editing your profile, your account may need a quick fix on our end.

Ascents Not Syncing to the Website

If the app crashed and is displaying an error screen, a fresh reinstall is the quickest fix.

App Crashed and Showing an Error Screen

Feedback

Roadmap

Changelog

How can we help you?

Help Center

Improved

Fixed

27crags

In Review

Planned

In Progress

Completed

Rejected

High Priority

Low Priority

Log in / Sign up

Home

Crag View

Topo List

Topo View

Route List

Route View

Authors

Profile

Notifications

Bookmark

Searchbar

Download

Filters

Parking

Performance

Ascents

Content

Other

Main Roadmap

Quarterly Roadmap

Monthly Roadmap

Hey {name|there}! 👋