Ascents Not Syncing to the Website
If your logged ascents appear in the app but not on the thetopo.com website, or you're getting errors when saving to-dos or editing your profile, your account may need a quick fix on our end.
Written By Ville Muittari
Last updated 6 months ago
You might be experiencing this if:
Ascents show in the app but are missing on the website
Adding routes to your to-do list gives an error
You can't edit or save profile information
You can log in fine, but nothing seems to save
This is not something you can fix yourself — it requires a quick change by our team.
What to do
Contact us with your username or the email address on your account. We can resolve this quickly and get everything syncing again.
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